At RAMotoParts.com, we strive to provide you with the best motorcycle parts and accessories. If you receive a product that is incorrect or faulty, we want to make it right. Our 30-day return policy ensures that you can shop with confidence.
Eligibility for Returns
You can return any product within 30 days of receipt if:
- You received the wrong item.
- The item is faulty or defective.
How to Return
Contact Us: Reach out to our customer service team via WhatsApp to initiate the return process.
Prepare Your Package: Please ensure that the item is in its original condition and packaging.
Return Shipping: We will cover the return shipping costs. Once we receive your returned item, we will process your request for a replacement or refund.
Replacement Process
If you choose to replace the item, we will send out the correct product within 7 days at no additional charge. Your satisfaction is our priority, and we want you to have the right parts for your bike.
Important Notes
- Please retain your receipt or order confirmation to assist us in processing your return quickly.
- Returns must be initiated within 30 days from the date of delivery.
- For any questions or further assistance, feel free to contact our support team. Thank you for choosing RA Moto Parts for your motorcycle needs!